FAQ

 

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Paintings

Do you do commissions?

Currently, I am not taking on any commissions.

What medium do you use?

I use acrylic and mixed media on paper and canvas.

Mixed media means that I make use of all kind of mark making materials like crayons, pencils , markers and collage paper.

 

How deep is the canvas?

The canvas is 3,5 cm deep (approximately 1.38″). When the size is different, it is clearly mentioned in the tabs.

 

I’ve bought a painting, will it come ready to hang?

Original paintings on canvas come stretched, wired and ready to hang.

Paintings on paper are shipped rolled in a cardboard tube or envelope and need to be framed by yourself.

 

Shipping

Do you ship internationally?

Yes, I ship to every country in the world.

 

How much does shipping cost?

At this moment, shipping is free.

 

What about taxes?

The amount of tax will be calculated when you check out.

Do you live in the Netherlands? Then you pay 9% VAT (btw).

How do you ship your paintings

All canvas paintings are packed very carefully in special cardboard boxes with layers of bubble wrap.

All paper paintings are rolled and shipped in  strong cardboard tubes. Very small paper paintings are shipped flat in a sturdy cardboard envelope.

 

I have placed my order, when should I expect my artwork?

Once you place your order it will be processed and shipped within 5-7 business days. If you want to be very sure to receive your painting soon, please contact me on beforehand before ordering and paying. Sometimes I’m on holidays, and will not see your order in time.

 

 

 

Returns

What if my piece gets lost or damaged?

If your piece gets lost or damaged, I offer a replacement or full refund.

What if I change my mind?

If you are unhappy with your piece or just change your mind, I offer a full refund up to 14 days after receipt. The cost of the return shipping is for you.

 

Prints

Do you sell prints?

Yes. I don’t print myself, though. My prints are made by Contrado.

Contrado is a print-on-demand company – which means that the print is made especially for you.

Therefore, please read their terms and conditions about returns and refunds here, before ordering.

Contrado has shops in several countries. Please buy your prints in the nearest country – that will save you shipping costs. I’ll mention the different stores in the tabs.

 

 

Terms of service

 

You can find my terms of service here.

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